Company background

Established in 2018, Indecon offers specialised integrated investment, design, and construction services with a focus on commercial and industrial projects, particularly self-storage facilities. Their directors bring over 40 years of combined experience and are involved at every stage of projects.

The Challenge

Managing 32+ distinct project entities, each operating as its own financial entity, created significant administrative challenges for Indecon’s team.

Before implementing OneCore, they relied on Excel spreadsheets and emails, with approximately 15 invoices per project per month requiring manual data entry between systems.

“Each project is like its own entity or its own company,” explains Sharon, Finance and Operations Coordinator at Indecon. “We wanted an integrator that splits up all of our financials between projects because we like everything precise in Xero.”

Indecon implemented OneCore to seamlessly connect their Procore project management system with Xero accounting software.

The integration automatically transfers information between systems while OneCore’s error prevention system ensures data integrity by blocking incorrect entries from synchronising.

The dashboard provides immediate identification of any issues and creates a continuous financial workflow from estimating through project delivery.

• 83% reduction in error identification time
• Two-thirds reduction in invoice processing time anticipated with AP Processing module
• Accurate financial tracking across 32+ distinct project entities
• Streamlined client billing with professional presentation of invoices
• Real-time dashboard visibility for immediate issue identification and resolution

The implementation of OneCore resulted in significant efficiency improvements. Error identification time dropped from approximately one minute to just 10 seconds—an 83% reduction. With the upcoming implementation of the AP Processing module, Indecon anticipates cutting their invoice processing time by two-thirds.

The system’s automatic error prevention ensures that incorrect data doesn’t synchronize between platforms, maintaining data integrity across all 32+ projects. The intuitive dashboard provides clear visibility of any issues and direct links to resolve them.

“It’s good for accuracy because it doesn’t sync something that’s incorrect, even if it’s just a matter of the date being wrong,” explains Shannon. “I love how if something is incorrect or there’s an error, you can just click to it, and you can then go to it in Xero or Procore.”

OneCore’s client billing feature allows Indecon to present invoice line items as totals rather than split details, creating more professional client-facing documentation while maintaining detailed records internally.

Indecon has been impressed with the knowledge and responsiveness of the OneCore team. “They’re so good and very, very knowledgeable—they always know more than us,” Shannon says. “Support response time is less than half a day, and issues get fixed quickly.”

The team appreciates that OneCore and Procore collaborate before presenting solutions. “There have been times where Procore and OneCore meet up and then come back to us after they’ve spoken about things technically. It always feels like they want to provide us with the best solution and consider every corner of our business to see what the priorities are.”

Looking ahead, Indecon is exploring additional OneCore capabilities, particularly the integration of timesheets and payroll between Procore and Xero. “We would love for that to also be integrated so that we can do everything in Procore, and then Xero can just be a copy,” shares Shannon.

The company also plans to fully implement the AP Processing module in the coming month, which they anticipate will transform their invoice management process and deliver substantial time savings.

“OneCore has been essential to our operations,” concludes Shannon. “I’d recommend it to anyone using Procore and Xero for synchronisation, improved efficiency, and visibility.”